If your device is not working as you expect, please follow the attached flowcharts. If this doesn't fix the problem or if you get stuck somehow, always feel free to open a ticket to ask for support. Be sure to mention the following when posting your ticket:

1) Detailed description of the problem
2) Description of debug steps already taken (for instance, mention where you got stuck in the flowchart)
3) Device version, hardware revision and serial number
4) (if applicable) Version of Inspector
5) (if possible) Photo or description of the setup
6) Any other information you think can help

Main diagram

Parameter and Port check

Device check